Washer Repair in Westmont & DuPage County
Front-load and top-load washers that won't drain, leak, stop mid-cycle or shake the house. We find the cause and fix it, usually on the first visit.
Common washer problems we fix
- Water doesn't drain out of the drum
- Leaks
- Doesn't finish its cycles
- Doesn't light up or start
- Leaves clothes smelling of mildew
- Suddenly became noisy
- Keeps spinning with the door open
- Tears or tangles clothing
Andrei Zinchenko
Owner · Family-owned & operated
I live in Westmont and handle every repair personally. No subcontractors and no call center: when you call, you talk to me, and I am the one who comes to your home.
I fix front-load and top-load washers of every major brand, and I carry the parts that fail most (drain pumps, door locks, inlet valves) so most washers are fixed on the first visit.
You will always know the price before I start. Call me any time: (630) 414-9155.
What usually causes it
Won't drain
A clogged drain pump filter (coins, hair ties, socks), a kinked drain hose, or a failed drain pump.
Won't spin
An unbalanced load, a worn lid switch or door lock, a broken drive belt, or a failed motor control board.
Leaking
A torn door boot seal on front-loaders, a loose or cracked hose, or a leaking pump. Too much detergent can also push suds out.
Won't start
A faulty door lock, a tripped outlet or breaker, a failed control board, or a stuck start button.
Very loud or shaking
Worn drum bearings, broken shock absorbers or suspension springs, or a washer that isn't level.
Around here
Most washers around here are in the basement, next to a standpipe or a laundry tub. That matters for repairs: a slow-draining standpipe, a laundry tub pump or a sewer backup can look like a bad washer pump. We check the drain path before we condemn the machine, and we carry the common pumps, door locks and inlet valves in the van.
Before the technician arrives
- Check the drain pump filter on front-loaders. It's usually behind a small door at the bottom front. Keep towels ready: water will come out.
- Run a small, balanced load to see if the problem repeats.
- Make sure the water taps behind the washer are fully open.
- If the door is locked with water inside, don't force it open.
Repair or replace?
Washers usually last about 10 to 13 years. Pumps, door locks, belts, seals and suspension parts are typical and reasonable repairs. Worn drum bearings on an older machine can be expensive, so the technician will tell you honestly whether repair is worth it.
Keep it running longer
- Clean the drain filter every few months.
- Use HE detergent in the recommended amount; more is not better.
- Leave the front-loader door open after washing to prevent mildew.
- Run a cleaning cycle once a month.
Washer error codes and what they mean
The codes we see most often. Meanings can differ by model, so send us the code with your model number and we will tell you what it usually takes to fix.
| Brand | Code | What it means | What we check |
|---|---|---|---|
| LG | OE | Water isn't draining | Drain pump filter, drain hose, drain pump |
| LG | UE | Load unbalanced | Load size; if it repeats with normal loads: shock absorbers, springs, rotor position sensor |
| LG | IE | Not filling with water | Water taps, inlet screens, water inlet valve |
| LG | dE | Door lock error | Door lock and switch, wiring |
| LG | LE | Motor locked | Rotor, stator, hall sensor, wiring |
| Whirlpool / Maytag | F9 E1 | Drain takes too long | Pump filter, drain pump, drain hose |
| Whirlpool / Maytag | F8 E1 | Fill takes too long | Water taps, inlet valve |
| Whirlpool / Maytag | F5 E2 / F5 E3 | Door won't lock / won't unlock | Door lock assembly, latch, control board |
Guide: Washer won't drain
Washer brands we repair
Front-load and top-load washers from every major brand. If yours is not listed, call anyway.
Where we repair washers
We work from Westmont across DuPage County.
Washer repair questions
Why does my front-load washer smell?
Moisture trapped in the door seal and detergent residue grow mildew. Wipe the seal, run a hot cleaning cycle, and leave the door open between loads. If the smell stays, the drain may be partly blocked.
My washer stops mid-cycle. What's wrong?
Often a door lock problem, a drain that's too slow, or an unbalanced load. Error codes on the display help us narrow it down.
Do you fix both top-load and front-load washers?
Yes, including stackable and laundry-center units.
Can I use the washer while I wait for the repair?
If it leaks or smells of burning, no. Turn it off and unplug it. If it only drains slowly, small loads may be okay for a day or two.
Who does washer repair in DuPage County?
AZ Tech Appliance Repair, a family-owned company based in Westmont. We handle repairs across Downers Grove, Hinsdale, Oak Brook, Lombard, Darien and the rest of DuPage County.
Other repairs
Tell us what's going on
Share a few details and the model number if you have it. We'll call you back with what's likely wrong, what the repair involves and when we can be there.
(630) 414-9155Or leave your number and we'll call you right back.